Acornby Oak Labs

For trades in Bucks and Montgomery County · Set up for you

Miss a call. They get a text in seconds.

When you can't pick up, Acorn texts the caller for you, gets the details your trade needs, and sends them to your phone. We set it up for you, and it works with the phone and number you already have.

Start your 30 days free See pricing

Try it now: call (215) 631-8735 and let it ring out. You will get a text like this example.

30 days free once your texting is live, then $99/month or $990/year. No contract.

Photo of water leaking from the bottom of the water heater — Example: what a caller sees after a missed call. Each trade gets its own first question. Sample shops.

No contract. Monthly or yearly. Keep your number and your phone Run it all by text. No app. Local support in Bucks and Montgomery County

Built in Perkasie by Evan Lowery · About

Sound familiar?

The phone rings while your hands are full.

Missed calls while you're on a job

The phone rings in the truck. By the time you wrap up, that homeowner already booked someone else.

Business owner checking messages on a phone

Nights and weekends go quiet

Calls and web forms after hours sit until morning. Whoever replies first usually gets the estimate.

Why Acorn

Made for local trades, and kept simple

Set up for you, locally

We get your number, the texting registration, and the forwarding code ready. You dial one code. Questions go to a person in Bucks County.

Built for the trades

Plumbing, HVAC, and electrical callers each get their own first question, so you know what you're walking into. Urgent jobs get flagged right away.

Run it all by text

Alerts, answers, BLOCK, and the job amount all happen in your texts. The portal is there if you want it, but you never have to log in.

Tells you what it made you

The next day, Acorn asks what the job was worth. On the 1st, you get one text with what came in last month.

Cleaner leads

Hidden numbers, robocalls, and known spam get no text and no alert. Landline callers get flagged so you can call them back.

How it works

What happens on a missed call

No app. Calls still ring you first.

1
Keep your number
Your phone rings first. If you miss it, the call goes to Acorn.
2
Acorn texts the caller
A text in your shop's name, then a few short questions and a photo ask, one at a time.
3
You get the answers
An alert right away, an URGENT heads-up if needed, then one text with everything.
4
Voicemails and web forms too
Voicemails come as a short summary with a play link. Web form leads can get a text too.

The caller

A text from your shop, seconds later

From your Acorn number, signed with your shop's name. Sample shop and 555 number.

You

Every answer, in your texts

Photo from the caller: water heater leaking onto the basement floor — Alerts on the owner's phone. Sample shop and 555 numbers.

Voicemail

Hear a sample voicemail

Dave left this one. You'd get the short summary below by text, with a link to listen.

Voicemail (215) 555-0121: Basement floor drain backing up toward the furnace on Pine Street. Wants a visit this afternoon. Listen: https://app.theoaklabs.com/portal#v=a1b2c3

Getting started takes four steps

1
Start your 30 days free
Sign up with a card. Nothing is charged today.
2
Dial one forwarding code
Missed calls are answered right away with your greeting and voicemail, and you get an alert for each.
3
Fill out a 2-minute form
Your shop's legal name, EIN (or none), and address.
4
Carriers approve your texting
Usually a few days to two weeks. Then texts start and your 30 days free begin. We email you when it's live.

What it made you

Know which calls turned into jobs

The next morning, Acorn asks what each job was worth. Reply with a number and it's saved.

Next morning, Wed 10/7 8:30 AM

Did (215) 555-0142 turn into a job? Reply with the amount, like 450, or N.

450

Saved: $450 for (215) 555-0142.

Monthly recap, on the 1st

Mike's Plumbing: Your Acorn recap for September 2026: 23 calls caught, 18 texted back, 11 replied, 5 jobs won, $2,750 booked. Reply STOP to end alerts.

Acorn portal demo for Mike's Plumbing: stats for leads this week and month, jobs won and $450 booked, then an URGENT missed call with answers (leaking now: yes, when: today, where and name: 412 Elm St, Dana), the customer's text and photo of a leaking pipe, and a likely spam call that got no text. — Optional: your Acorn portal keeps every call, answer, photo, and job amount in one place. Demo data shown.
See the demo portal

A lead card marked Won with $450 entered, showing the caller's answers and photo of a water heater. — Optional: your Acorn portal keeps every call, answer, photo, and job amount in one place. Demo data shown.
See the demo portal

The real texts Want to see every text? See every text

These are the real templates, with a sample shop name and 555 numbers. Your shop's name goes in.

What your customer sees

After a missed call, business hours

Hi, this is Mike's Plumbing. Sorry we missed you, we're on a job. What's going on? Reply STOP to opt out.

After a missed call, after hours

Hi, this is Mike's Plumbing. We're closed right now, but we got your call. What's going on? We'll get back to you when we open. Reply STOP to opt out.

Then, one at a time, after each reply (plumbing shown)

Thanks! Is water leaking right now? Reply Y or N.

How soon do you need someone? Text T for today, W for this week, or Q for a quote.

What street or town is the job in, and what is your first name?

Last one: if you can, text us a photo of the problem. It helps us bring the right parts.

Thanks! Mike's Plumbing will reach out soon.

Web form lead (if your form connects)

Hi Jordan, this is Mike's Plumbing. We got your request and will be in touch soon. Reply STOP to opt out.

HVAC asks "Is it the heat, the AC, or both?" Electrical asks "Is anything sparking, or is the power out?" A new question only goes out after the caller replies. Every text is also available in Spanish.

What you see

Missed call alert

Mike's Plumbing: Missed call from (215) 555-0142 at Tue 10/6 10:42 AM. Source: missed call (business hours). Auto text sent. Reply BLOCK to stop auto texts to them. Reply STOP to end alerts.

If it sounds urgent

URGENT: (215) 555-0142 says water is leaking now. Details to follow.

Every answer in one text

URGENT: Details from (215) 555-0142: Leaking now: yes. When: today. Where and name: 412 Elm St, Doylestown. Dana.

If they send a photo

From (215) 555-0142:
1 photo: https://app.theoaklabs.com/portal#p=d4e5f6

Voicemail, then its summary

Mike's Plumbing: Voicemail from (215) 555-0121, 0:17. Listen: https://app.theoaklabs.com/portal#v=a1b2c3 Summary to follow. Reply STOP to end alerts.

Voicemail (215) 555-0121: Basement floor drain backing up toward the furnace on Pine Street. Wants a visit this afternoon. Listen: https://app.theoaklabs.com/portal#v=a1b2c3

Next morning

Did (215) 555-0142 turn into a job? Reply with the amount, like 450, or N.

You text BLOCK

Blocked (215) 555-0142. They will not get auto texts from Mike's Plumbing. You will still get alerts when they call. Reply UNBLOCK 215-555-0142 to undo.

Acorn pricing

One plan. No contract.

One simple thing, done for you. No per-seat fees and no pile of software you won't use.

Acorn text-back

Monthly Yearly

$99/mo $990/yr 2 months free

Billed monthly. Cancel anytime. Billed once a year. Cancel anytime. Terms

First 30 days free, starting when your texting goes live
One flat price. No per-user fees, no setup fee, no contract.

Start your 30 days free

Nothing charged today. 30 days free once texting is live, then $99/month. Nothing charged today. 30 days free once texting is live, then $990/year.

Or ask a question first

What's included from day one

Missed-call text-back seconds after the call ends, signed with your shop's name
A text in your shop's name, then a few short questions for your trade: what's urgent, how soon, and where, plus a photo of the problem if they can send one
Voicemails summarized in one text, with a link to listen
Spam filtering: hidden caller ID, failed carrier checks, robocall patterns, and known spam numbers get no text and no alert
A text alert to you for every missed call, and replies forwarded to your own phone. No new app.
Separate business-hours and after-hours messages, in English or Spanish
A next-day "what was it worth?" text, and a monthly recap of what came in
A simple lead log you can open on your phone
Text-back for website form leads, if your site's form can connect (we'll check)
Done-for-you setup, including texting registration and STOP opt-outs

Questions, answered

A few things people ask before getting started

How long does setup take?

Sign up for your 30 days free, and we set up your Acorn number, usually within 24 hours. Dial the forwarding code as soon as it arrives, and missed calls get your greeting and voicemail right away. Texts start once the carriers approve your shop, usually a few days to two weeks, and your 30 days free start then.

Do I keep my number?

Yes. You keep your existing business number and phone. Unanswered calls forward to a separate Acorn line set up for your shop.

What if I'm on another call or on a job?

With unanswered-call forwarding turned on, the call goes to Acorn after your phone rings. The caller hears a greeting and can leave a voicemail. After the call ends, Acorn sends the text-back unless a filtering rule says not to, and you get an alert.

Can I cancel anytime?

Yes. There is no contract on monthly or yearly. Cancel before your 30 days free end and you pay nothing.

Is my data used to train AI?

Your calls and messages are never used to train AI. We delete your data within 30 days after you cancel. See our Privacy Policy for details.

What do the texts say?

They use your shop's name, say you're on a job, and ask what's going on. After each reply, Acorn asks the next short question: one for your trade, one about timing, one for the address and name, and then a photo of the problem if they can send one. You can read every text before you sign up.

Will it text spam callers?

Acorn filters them. Likely spam (hidden caller ID, failed carrier checks, robocall patterns, and known spam numbers) gets no text and no alert, but still shows in your log. Numbers you blocked or that opted out, and very short hang-ups, get no text, and you still get the alert.

What happens with voicemails?

Callers can leave a message after the greeting. You get a text with a Listen link right away, then a one-line summary a few seconds later. Hear a sample. The full transcript and recording are in your portal.

What if the caller is on a landline?

Acorn can't text a landline, so you get an alert marked 'Landline, no text-back' with their number so you can call them back.

Ready when you are

For plumbers, HVAC, electricians, and similar trades in Bucks and Montgomery County. We set up your Acorn number, usually within 24 hours. Texting starts once carriers approve your shop.

Start your 30 days free

No contract. Cancel anytime.

Have a question first?

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